01 / Shipping and returns

Free over $75. Easy back.

How long delivery takes, what it costs, and how to send something back.

02 / Delivery

Where it goes and how long.

Where it goes and how long.

Zone

Cost

Free over

Delivery time

Domestic

$6

$75

2 to 4 working days

Canada and US

$12

$120

4 to 7 working days

Europe

$14

$150

5 to 9 working days

Rest of world

$22

$200

7 to 14 working days

Orders placed before 2pm on a working day usually leave the same day. Customs duties and taxes for orders outside the country are shown at checkout.

03 / Returns

Thirty days, no fuss.

Thirty days, no fuss.

1

Start a return

Open the link in your order email and choose the items and the reason.

2

Print the label

Domestic returns are free. International returns deduct the label cost from your refund.

3

Send it back

Pack the items unworn with tags on. Drop the parcel at any post point.

4

Get your refund

We refund to your original payment method within five working days of receiving it.

04 / Repairs

Two years of free repairs.

Zips, seams, buttons and soles are repaired at no charge for two years after purchase. Send the item to our workshop with your order number and we return it within ten working days. Postage both ways is on us.

a close up of a pair of brown boots

Something wrong with an order?

Write to us with your order number. We reply within a working day.

Free shipping over $75 · 30-day easy returns · New season is in

Free shipping over $75

Free shipping over $75

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